Alexandru Plecan in Melbourne works at Trident (Service Desk Manager) and was educated at Monash University.
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Trident
Jun 2020 - Present7 months
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Present
Service Desk Manager
Neptune Managed Services
Sep 2019 - Present 1 year 4 months , • Daily queue/workload management, including team rostering & day-to-day operational management of the Service...
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Present
Service Desk Team Lead
Neptune Managed Services
Aug 2018 - Sep 2019 1 year 2 months , Melbourne, Australia , • Operate call centre phone system by answer inbound calls and cross department calls....
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Service Desk Agent
Monash University
2010
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2015
Bachelor of Commerce (B.Com.) and Bachelor of Business Information Systems (B.BBIS.). Information, Strategy and Decision Making
Box Hill High School
2005
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2009
Secondary School Education. 94.85 ENTER Score
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